Search


Reset

Select area to search


Privacy

Privacy Policy
We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.
By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy.
 
What does this privacy policy cover?
This privacy policy covers our use of your personal information, which is collected through or in connection with this site. For the purposes of this policy, "this site" means the www.shell-livewire.org web site, which links to other Shell web sites. Other Shell web sites may contain privacy policies, which are different from this privacy policy. This privacy policy relates to the www.shell-livewire.org web site. On your journey around the Shell web sites please check the privacy policy of each web site, which you visit and do not assume that this privacy policy applies to all Shell web sites.
 
Who is responsible for the personal information collected on this site?
Shell International Limited controls the personal data collected on this site. The data is collected and stored by The PNE Group who are acting as agents for Shell International Limited, The PNE Group will not make any use of the data other than in ways prescribed by Shell International Limited and any such use will be in accordance with this privacy policy.
 
Information collection and use
We collect and use personal information (including name, address, telephone number and email) in order to:
  • respond to queries or requests submitted by you
  • process applications submitted by you
  • administer or otherwise carry out our obligations in relation to any agreement you have with us
  • send news and updates via email, if you have positively consented to this service
As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside of the European Economic Area ("EEA"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or one of our service providers is located in a country outside of the EEA. These countries may not have similar data protection laws to the EEA. If we transfer your information outside of the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected. In addition, if you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
 
Shell also collects data when visitors respond to surveys or promotional activities on our website. This information is used solely to administer the survey or promotion. Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.
Use of your information by affiliates
 
This site and the services offered on this site may be transferred to one of our affiliated companies in the future either as part of a group restructuring or otherwise. We may therefore transfer your personal information to any affiliated company that in the future owns or operates this site or the services available on this site but such company shall use your personal information in accordance with this privacy policy at all times.
Collection of non-personal information
 
We may automatically collect non-personal information about you such as the type of internet browsers you use or the web site from which you linked to our site. We may also aggregate details, which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.
 
The use of cookies
We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our web site. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience. 
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.
 
Chat rooms, notice boards, newsgroups
If at any time this site offers any chat rooms, notice board facilities, newsgroups, etc, we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information, which you make available to such third parties through any chat room, notice board, newsgroup, etc, on this site. Please be careful about what personal information you disclose in this way.
 
Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
 
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
Use of your personal information submitted to other web sites
We cannot be responsible for the privacy policies and practices of other web sites even if:
  • you accessed the third party web site using links from our web site; or
  • you linked to our web site from a third party web site.
We recommend that you check the policy of each site you visit and contact the owner or operator of such web site if you have any concerns or questions.
 
Will this privacy policy change?
From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.
 
How you can contact us
If at any time you would like to contact us about our privacy policy, you can do so by emailing us at enquiries@shell-livewire.org