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hirstys hirstys is offline
Join Date: Oct 2002
Posts: 554
I usually reply rather than start threads, so for a change...

Can anyone help? I've been asked to provide a solution by the boss.

We have a fairly large team these days and our old informal meetings over a cup of tea in the corner of the office are no longer adequate. We need to get away from the phones and clients for up to an hour at a time into the boardroom, twice a week.

We want everyone in the company to attend the meeting, from office junior through to directors. So we can't leave anyone at reception.

During that time we do not want clients to go to answerphone. So we need someone to take calls for short periods each week.

Perhaps an hour on a Monday and an hour on a Friday for instance.

Ideally we would like to set our switchboard to divert all calls to a virtual pa somewhere.

As we will only be using them for a couple of hours a day we want to pay on a per hour basis. Probably 8 - 10 hours per month.

We also need them to have capability to answer up to 2 callers at once, its rare we have more than 2 on the line at once, the third caller we can send to voicemail.

Any suggestions?
Anyone have a similar setup?


James Hirst
A4 Internet ltd
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Netcomm UK Netcomm UK is offline
Join Date: Nov 2003
Posts: 549
If you want them to be able to answer 2 calls at once, they'd have to have 2 BT lines coming in. Most people wont have this unless they're a company.
Netcomm UK Ltd - Network Solutions :: Fibre Optics :: Voice :: Cat 5e :: Free 0845/0800/0870 Numbers
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hirstys hirstys is offline
Join Date: Oct 2002
Posts: 554

certainly aiming for a company with sufficient staff to answer multiple calls.
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BEN's Avatar BEN BEN is offline
Join Date: Oct 2003
Location: Lancashire
Posts: 486
How about allday pa?

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hirstys hirstys is offline
Join Date: Oct 2002
Posts: 554
Has anyone used All Day Pa

or Moneypenny?

Both seem quite professional, just looking for feedback and reccomendations.


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Clarebear Clarebear is offline
Join Date: Mar 2004
Location: Loughborough, Leicestershire
Posts: 115
or Touchdown

I have not used them personally, but they have been recommended to me.
Clare Barton
PASS - Personal Assistant & Secretarial Support - the virtual assistant service
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Yours Faithfully Yours Faithfully is offline
Join Date: Dec 2003
Location: North West England
Posts: 132
I know someone who is expanding this side of her VA business. Get in touch with Kelly Thorn from Avocado PA - 0161 796 2442, she may be able to help.
Virtual PA Services Group Purchasing - getting the right price for the quality and service you need.
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