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damion's Avatar damion damion is offline
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Join Date: Apr 2005
Location: Bradford, West Yorkshire
Posts: 1,616
Sharing your business experiences

I thought it would be great if we all share our business experiencies so far. So we can learn off each other, things that have gone wrong, things that you recommend.

ie. how did you get noticed at the beginning of your business?

You could tell us anything you like?

I will start us off.

I would definitely recommend getting registered on as many business forums as possible. You will learn alot. Also getting other peoples' email addresses or phone numbers and getting in touch, asking for advice etc.

That is just one of my recommendations.
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moneyman's Avatar moneyman moneyman is offline
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Join Date: Nov 2005
Location: Norwich and Aberdeen
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If you want to actually do any work DONT register on forums as it is far to distracting.

My biggest general tips are:

1) Read magazines. Not hello but boring business ones,especially in your customers markets. Try to pick up trade mags if you visit their offices. sort of packaging today or meat processors monthly or whatever. It helps you get inside their heads as to what is important to them and their business. I have turned a couple of business around by bringing my knowlege of one sort of business and finding a solution in a completely different field.

2) Explain how your pricing works. Dont just say well "that's £500 to do the job". If you explain how you came to the figure it helps. People guess at what is cheap and what isnt in another persons field. dont presume just because your client asks for say; three colour transfer printing, that that is what he wants. If full colour glossy photo whats-it is cheaper, suggest it.
For instance with my pick and pack company many people presume the size of delivery box is important in price so they go to a great deal of trouble sourcing six different sizes of packaging. if we can save them the cash by saying "look it is cheaper and quicker for us to just stick whatever in one size of box and fill it with those air bags". we have saved them money and made a friend. ok we might have lost a few quid by selling a cheaper solution but in the long run you get the trust and the recommendations.

3) you can only ever screw someone once. yes you get the extra 10% but you need friends and loyalty next year. if a client finds they can get the same for 30% less elsewhere you will never get him back. 15% more is excusable within any trade.
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damion's Avatar damion damion is offline
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Some great points there moneyman, lets hope we get a few more.
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