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mattstreet
14-01-2003, 04:25 PM
Hi Everyone

I just wanted to get a general feel from people in the UK.

If you knew your favourite Restaurant, Take-Away, Fish and Chip Shop etc, had an online website and they offered home delivery, would you use it, or do you prefer going to pick your order up?

Thanks
Matt Street
http://www.2cSouthend.co.uk
http://www.uk-mobiles.biz
http://www.uk-ringtones.biz

Designr
14-01-2003, 05:32 PM
Hi Matt. I just ticked the "Yes.......free delivery" as I think most people would. However, I know most takeaways will have a minimum order value to qualify for free delivery, or they will make a small charge.

Personally, I would try and avoid going out and picking it up.

Hope that helps in your quest.

Jay
Design R Web Solutions

Rhys
14-01-2003, 06:26 PM
I think you also need to consider the fact that most people would actually ring the order in rather then order via the internet. It would be alot of hassle for something that you could do relatively simply over the phone.

KevinL
14-01-2003, 06:28 PM
I agree with Rhys. Why would you have the hassle of connecting, then finding the site and then entering your order when you can simply ring?

As for picking it up v delivery, I would always have it delivered if they had a delivery service.

mattstreet
14-01-2003, 06:43 PM
Thanks for your feedback.
Yes, I agree with both of you that its easy to phone up and place an order.

I thought it may be a good idea so that people can see what else the place as to offer by giving their full menu, as not all the time do people know what else they offer and just go for their usual.

I know also that some restaurants delivery flyers around the local area, but people tend to throw these away so this could be another advantage.

Thanks again
Matt Street
2cSouthend (http://www.2cSouthend.co.uk)
UK Mobiles (http://www.uk-mobiles.biz)
UK Ringtones (http://www.uk-ringtones.biz)

Rhys
15-01-2003, 08:12 PM
Then why don't you design a website that just lists take-away menu's and restaurant menu's?

Charge each company a yearly subscription such as 10 (which is not alot - point out that this would pay for itself it in reduced printing fees. Any amendments are to the menu are 1.50 each - so that you are making money even if the menu needs to be updated frequently.

Design the website with the database behind and the form for amending it. (not sure what you actually call this.) That way you can hire anyone with a basic knowledge of the Internet to update it (from their own home? -even cheaper).

-Cha-ching-ching- (And no - thats not a Japanese rock band)

mkrb
15-01-2003, 10:14 PM
Just my opinion.

I love the net and takaway food, i hate having to phone them up though. At least if you done it via the net:

1. You would have the latest menu (if updated regularly)
2. You dont have to ring scoot for their number (saving 60p!)
3. they would know exactly what you want (instead of trying to say some of the stuff off the menu - can get confusing :) )
4. They get your address right.

I wouldnt mind paying a delivery fee, but most of time dont have to pay one as order exceeds minimum fee

I have actually looked on the net for a takaway that done this in my area (but failed)

Just my views,

cheers

michael

JamesH
16-01-2003, 01:29 AM
I think that with the advent of broadband, ordering online is no great ordeal anymore.

Good luck Matt!

richardwhulme
16-01-2003, 06:56 AM
Hi Matt,

I am currently looking into the same type of idea, If you check on web for restaurant delivery services in the uk there are at least 6 I know of that offer all different types of food.

If your interested in maybe swopping notes give me a bell after you have looked at what's out there already.

rick

mattstreet
16-01-2003, 01:56 PM
Hi Everyone

Thanks for the further feedback on the idea, and to everyone who has used the poll.
I have been thinking about setting this idea up further and also looking on the Internet, and I cannot find many restaurants/take aways etc, that actually offer online ordering.
I know that many people think it is easy to phone up and order, I couldn't agree more, but with online ordering if gives the choice to the customer and will hopefully also increase business for them.

If anyone is interested in joining me in this new venture, then please don't hesitate to contact me, and we can exchange ideas!!

All the best
Regards
Matt Street
2cSouthend (http://www.2cSouthend.co.uk)
UK Mobiles (http://www.uk-mobiles.biz)
UK Ringtones (http://www.uk-ringtones.biz)

covenant
17-01-2003, 12:39 PM
Hi Matt,
I am an internet addict and so are many out there. Very soon almost every thing would be done via the web.
Do go ahead with your idea and I wish you the best.

KevinL
17-01-2003, 12:49 PM
I still don't think it would work. If your just advertising menu's and people still have to phone their orders through then this relies on everyone within the restaurants/takeaways area having access to the internet, this is highly unlikely even today, so I doubt they would change from their current practices of producing leaflets. 10 isn't very much but then neither is it to you so you'd have to have every restaurant/takeaway within a county on your site to see any real benefit.

If you are considering ordering online then that relies on every takeaway having internet access and the software to receive and process that order. This will be very costly and no takeaway would go for it because it would take them a long time to recover their inital outlay. Takeaways and restaurants rely on passing trade so encouraging people to stay at home and order is not good business for them.

I still don't think this idea will make any/much money but that's just my opinion. I think there are much better opportunities out there to be investing your time in which will give higher returns.

VLAHAKISA
17-01-2003, 03:30 PM
It will work because if you check out the statistics the amount of people who went online in the last two years alone is staggering, you are just getting to this idea first before someone else does and will make a mint, I say do it fast and be Halifax - for years now I've been lamenting about the lack of this type of service.

It may be easy to phone up and make the order, but it's just as easy to do it if you're online anyway, there are a lot of internet obsessed people who want to everything online just because they like to - they are permanently online.

bedazzle
17-01-2003, 03:34 PM
The takeaways don't need internet access, this can be set up to send the order through a fax machine, it's a great idea, I've ordered pizzas through the internet with no problems whatsoever.

choc
17-01-2003, 04:07 PM
In own a fish and chip/kebeb shop and cannot see the internet benefiting as of yet..The phone up delivery service works fine.Having said that in a couple of years time when everyone has broadband even shops and software is available at a good price then why not???

mark

richardwhulme
28-01-2003, 01:46 PM
Matt,

are u still thinking of doing something along the lines mentioned, if so check out lastminute.com they offer online restaurant ordering after taking over successful london company already established doing restaurant delivery.

if you are interested in looking into this further as a potential bus contact me on richardwhulme@aol.com as I would be interested.

cheers

KevinL
28-01-2003, 01:54 PM
but that setup is different to what was proposed. That company have an office that collects the orders, places them on your behalf and if appropriate arranges delivery meaning that the business is a fairly labour intensive one rather than just an internet site routing/sending the orders direct.

Now what they have set up will work becuase it doesn't rely on the restaurant having internet access and the relevant software.

mattstreet
28-01-2003, 02:34 PM
Hi Kevin

Yes I agree, using the phone to make orders/delivery etc is the usual way of doing business and labour intensive but doesn't mean that it cannot be done judging by what Lastminute.com have done, but there are also ways around what you mentioned about the Restaurants/Take-Aways etc having Internet Access and Software, they do not necessarily need them, especially with todays technology.

Thankyou for your comments.
Best Regards
Matt Street
2cSouthend (http://www.2cSouthend.co.uk) ]
UK Mobiles (http://www.uk-mobiles.biz)
UK Ringtones (http://www.uk-ringtones.biz)

KevinL
28-01-2003, 02:44 PM
But Lastminute.com are doing what I stated and that's why they bought the company - because it worked and will work but what you had seemingly proposed of having everyone online won't work, not for many years and that assumes even then that everyone has broadband or better, the retaurants no longer rely on passing trade, all restaurants have the facilities to receive the orders.
Like I have said before nice idea, but I'm sure you will have more promising ideas to put your time into unless you plan to set up an operation identical to the one lastminute.com bought.

Out of interest what are the ways around the technology issue you are suggesting, text messages, WAN ? They will all have to invest something.