Louise Coldwell
04-01-2003, 02:36 PM
Hi All
I'm in bit of predicament at moment...
Arranged a Sea Freight job for one of my customers month ago now,import from Shanghai to Port Felixstowe Uk...
My problem is often very common...my customers supplier in China wont release the Bill of Laden until he has recieved payment in his account from my uk customer.
This is his only security of receiving psyment from uk customer.
This is posing major problems as my customer in uk is delaying payment.
He wants goods delivered on time and without any extra charges,but as i advised him i need the documents for customs clearence and i late will accrue port charges.
Goods are due to arrive in the uk on Tuesday 07/02/03 and still unsucessful in contacting my uk custiomer to chase payment for docs.
I know that will probably accrue port charges but affraid that customer wont pay them...
Have thought about getting goods delivered directly to myself and holding them until have something in writing agreeing that my customer will accept payment and charges?
Any ideas would be much appreciated!!
Kind Regards
Louise
Glide LogisticsLouiseColdwell@aol.com
I'm in bit of predicament at moment...
Arranged a Sea Freight job for one of my customers month ago now,import from Shanghai to Port Felixstowe Uk...
My problem is often very common...my customers supplier in China wont release the Bill of Laden until he has recieved payment in his account from my uk customer.
This is his only security of receiving psyment from uk customer.
This is posing major problems as my customer in uk is delaying payment.
He wants goods delivered on time and without any extra charges,but as i advised him i need the documents for customs clearence and i late will accrue port charges.
Goods are due to arrive in the uk on Tuesday 07/02/03 and still unsucessful in contacting my uk custiomer to chase payment for docs.
I know that will probably accrue port charges but affraid that customer wont pay them...
Have thought about getting goods delivered directly to myself and holding them until have something in writing agreeing that my customer will accept payment and charges?
Any ideas would be much appreciated!!
Kind Regards
Louise
Glide LogisticsLouiseColdwell@aol.com