View Full Version : Outlook/ hosting question

09-05-2008, 12:06 AM

My old hosting package was with fasthosts, I'm in the process of transfering my domain.

With the fasthost package it offered a free Outlook exchange box, along with a copy of microsoft outlook which runs from my computer.

When I log on it gives me this info:

I am connecting to:


I know when I set up up, fasthosts gave me a file to download to outlook to make it work

Since I started the domain transfer, my email seems to have stopped, any email I try to send to my emails bounces.

If I try to send it, I get the following message- not sure what this means? This applies to all of my email.

Yet I am able to email OUT to other email addy's.

"This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:


SMTP error from remote server after RCPT command:
host mail.eco2you.co.uk[]:
550 <info@eco2you.co.uk> No such user here

--- The header of the original message is following. ---

Received: from pustefix157.kundenserver.de (pustefix157.kundenserver.de [])
by mrelayeu.kundenserver.de (node=mrelayeu6) with ESMTP (Nemesis)
id 0ML29c-1JtpmF0U7L-0004Zk; Wed, 07 May 2008 21:58:11 +0200
Message-Id: <25509412.1868331210190291095.JavaMail.servlet@kund enserver>
From: "Drew@ecocam.co.uk" <drew@ecocam.co.uk>
To: <info@eco2you.co.uk>
Subject: Test 2
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-Binford: 6100 (more power)
X-Mailer: Webmail
X-Originating-From: 34532293
X-Routing: UK
X-Message-Id: <34532293$1210190291047172.23.4.15731323655@pustefi x157.kundenserver.de-54030328>
X-Received: from pustefix157.kundenserver.de by with HTTP id 34532293 for [info@eco2you.co.uk]; Wed, 7 May 2008 21:58:11 CEST
Date: Wed, 07 May 2008 21:58:11 +0200
X-Provags-ID: V01U2FsdGVkX19W1TmIubN/n1lnKHxukH2KS2nHP5m+6s6MSMj

Any help or suggestions appreciated :D

09-05-2008, 07:51 AM
Are you moving your domain or your hosting? or both?

If both, you need to make sure the new hosting has that e-mail address setup and the domain name has the correct DNS settings for your new hosting so that everything can be matched up :D

09-05-2008, 08:04 AM
It sounds to me like you're not authenticating when sending mail.

You need to ensure that you have selected the option to authenticate with the outgoing mail server using the same user name and password as the incoming.