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TicketMan
23-04-2003, 09:52 AM
Hi,

I am looking to take card payments but my bank will not open a merchant account and ID as I am in the travel industry and they view it as a risk. What a load of S--t! I sell attraction tickets for Walt Disney, THE worlds biggest theme park - what on earth is going to happen to them?!
My only option is to accept Paypal or Nochex but I fear this will look tacky. urrently we accept cheques and I am convinced this is putting people off purchasing our products.
PLEASE PLEASE help!

Richard

kris_leeds
23-04-2003, 10:26 AM
How about Worldpay?

The company I now work for use them and have never had any problems.

Rhys
23-04-2003, 10:48 AM
Why don't you go and speak to some of the other big name banks?

martin1
23-04-2003, 09:30 PM
My wife works for a bank and she informs me that the risk isn't about who you deal with. The risk is that there is normally a considerable amount of time before someone goes on holiday from the time they bought the tickets. If your company went under in this time, those customers who have paid on credit card can claim off the merchant provider under the consumer credit act. So it is in fact quite high risk.

Don't lose hope though, keep looking!

Rhys
23-04-2003, 10:35 PM
This is abit off topic I know, but I had this emailed to me the other day. Thought it was quite funny and pretty much sums up how I feel about banks.

-----------------------------------------------------------------------------------

Below is an actual letter sent to a Bank.

The Bank Manager thought it amusing enough to have it published in the
Guardian!!!!

Dear Sir,

I am writing to thank you for bouncing my cheque with which I endeavoured to pay my plumber last month. By my calculations some three nanoseconds must have elapsed between his presenting the cheque and the arrival in my account of the funds needed to honour it.

I refer, of course, to the automatic monthly deposit of my entire salary, an arrangement which, I admit, has only been in place for eight years.

You are to be commended for seizing that brief window of opportunity, and also for debiting my account 50 by way of penalty for the Inconvenience I caused to your bank. My thankfulness springs from the manner in which this incident has caused me to rethink my errant financial ways.

You have set me on the path of fiscal righteousness. No more will our relationship be blighted by these unpleasant incidents, for I am restructuring my affairs in 2003, taking as my model the procedures, attitudes and conduct of your very bank. I can think of no greater compliment and I know you will be excited and proud to hear it. To this end, please be advised about the following changes:

I have noticed that whereas I personally attend to your telephone calls and letters, when I try to contact you, I bank has become. From now on I, like you, choose only to deal with a flesh-and-blood person. My mortgage and loan repayments will, therefore and hereafter, no longer be automatic, but will arrive at your bank, by cheque, addressed personally and confidentially to
an employee at your branch whom you must nominate. You will be aware that it is an offence under the Postal Act for any other person to open such an envelope.

Please find attached an Application Contact Status which I require your chosen employee to complete. I am sorry it runs to eight pages, but in order that I know as much about him or her as your bank knows about me, there is no alternative. Please note that all copies of his or her medical history must be countersigned by a Notary Public, and the mandatory details of his/her financial situation (income, debts, assets and liabilities) must be accompanied by documented proof.

In due course I will issue your employee with a PIN number which he/she must quote in dealings with me. I regret that it cannot be shorter than 28 digits but, again, I have modelled it on the number of button presses required to access my account balance on your phone bank service.

As they say, imitation is the sincerest form of flattery. Let me level
the playing field even further by introducing you to my new system, which you will notice, is very much like yours. My Authorised Contact at your bank, the only person with whom I will have any dealings, may call me at any time and will be answered by an automated voice service:

Press buttons as follows:

1. To make an appointment to see me.
2. To query a missing payment.
3. To transfer the call to my living room in case I am there.
4. To transfer the call to my bedroom in case I am sleeping.
5. To transfer the call to my toilet in case I am attending to nature.
6. To transfer the call to my mobile phone if I am not at home.
7. To leave a message on my computer, a password to access my computer is required. Password will be communicated at a later date to the Authorised Contact.
8. To return to the main menu and to listen to options 1 through 9.
9. To make a general complaint or inquiry. The contact will then be put on hold, pending the attention of my automated answering service.

While this may on occasion involve a lengthy wait, uplifting music will play for the duration of the call. This month I've chosen a refrain from "The Best of Woodie Guthrie: Oh, the banks are made of marble, With a guard at every door, And the vaults are filled with silver, That the miners sweated for."

On a more serious note, we come to the matter of cost. As your bank has often pointed out, the ongoing drive for greater efficiency comes at a cost which you have always been quick to pass on to me. Let me repay your kindness by passing some costs back. First, there is a matter of advertising material you send me. This I will read for a fee of 20 per page.

Inquiries from the Authorised Contact will be billed at 5 per minute of my time spent in response.

Any debits to my account, as, for example, in the matter of the penalty for the dishonoured cheque, will be passed back to you. My new phone service runs at 75p a minute. You will be well advised to keep your inquiries brief and to the point.

Regrettably, but again following your example, I must also levy an
establishment fee to cover the setting up of this new arrangement.

May I wish you a happy, if ever-so-slightly less prosperous, New Year?

Your Humble Client, (Name Withheld)

cmckay
24-04-2003, 08:46 PM
TicketMan - have a word with James Hirst at http://www.a4internet.com/ he will get you a good package via world pay, worked out a great package for myself :)

A bit of topic - Rhys is that your 911 in the Avatar??

Chris

Rhys
24-04-2003, 09:32 PM
Hi Chris
No unfortunatly it's not mine - I wish!
But it is what I would like to own, if I could ever afford to run it.
(It's actually a 360 Modena - picture is abit small mind)

Cheers
Rhys

cmckay
24-04-2003, 09:42 PM
Someday mate :) Thought it was a 911, not fussed on the 360's.