Sales
You might provide great products or services but without sales then you won't make enough money to survive in business. Not everyone is a 'born saleperson' but it's vital that you learn a few basic sales techniques as soon as possible.There are many businesses offering products and services which are the same, or which are sufficiently similar that they may meet the needs of the same customers. Why, then, should someone buy from your business rather than someone else’s? One of the major deciding factors - perhaps more so than price - is the quality of customer service.
The quality of service offered to customers may be seen in everything, from promotional material to premises, from staff to stationery. Service matters in all customer - or potential customer - contact. Service becomes crucial, however, when things go wrong
- Do You Know Your Unique Selling Proposition (USP)?
- Grants & Loans
- Carbon Retirement - July 2009, London
- Shell LiveWIRE Grand Ideas Awards demo
- Frank McGowan (Bad Pony Media Ltd)
- Shell LiveWIRE - My Business Kit demo
- Conferences and Exhibitions
- Meet the Shell LiveWIRE team in Manchester on 23rd March!
- HMRC Tax Widget
