There is much talk nowadays about quality. Companies claim to offer quality products and services, have quality procedures, quality accreditation or simply to be quality companies.
Sustainable development (SD). Have you heard of it? Do you know what it is exactly? This section is intended to help you find out.
Sustainable development as a concept has been around for many years, but came to the notice of the majority in the 1980’s, when the World Commission on Environment and Development produced a report entitled ‘Our common future’, more widely known as ‘The Brundtland Report’.
'Management' can be defined as 'the efficient and effective use of resources to achieve results with, and through, the efforts of other people'. Consequently it can be seen that the management of resources is an essential and integral feature of effective management.
As an owner manager, it will undoubtedly be necessary for you to delegate work to others and to appraise their performance. How you handle such situations will have a very great bearing on how you are perceived. In addition, there is more to each process than simply to sit down and have a chat to tell someone what you think of them or what you want them to do next.